Privacy Policy - JRE Company

JRE is committed to protecting the privacy of platform users and clients. This Privacy Policy explains how we collect, use, share, and safeguard personal data when you use our website, application, or booking-related services.

1. Information We Collect

• Identity and contact data: name, phone number, email, and account details.
• Booking and payment data: reservation details, stay dates, payment amounts, and transaction status.
• Technical usage data: IP address, device/browser information, and interaction logs.
• Support communications: messages, complaints, and service requests sent through our channels.

2. How We Use Information

• To process reservations and manage operational stay-related workflows.
• To communicate confirmations, updates, support responses, and important notices.
• To improve service quality, user experience, and platform security.
• To comply with applicable legal and regulatory obligations.

3. Legal Basis for Processing

We process personal data on one or more legal bases, including contract performance, consent where required, legal compliance, and legitimate interests that do not override user rights.

4. Sharing with Third Parties

• Necessary data may be shared with property owners or service providers to complete bookings.
• Data may be shared with payment processors and financial partners to execute transactions.
• Data may be disclosed to competent authorities where legally required.
• JRE does not sell personal data for commercial resale purposes.

5. Data Protection and Retention

JRE applies reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or loss. Data is retained only as long as needed for stated purposes or legal obligations.

6. Cookies and Similar Technologies

Our platform may use cookies and related technologies to improve performance, user experience, and analytics. You can manage cookie preferences through your browser settings.

7. User Rights

• Request access to, correction of, or updates to personal data.
• Request deletion where legally permissible.
• Object to or request restriction of certain processing activities.
• Withdraw marketing consent at any time.

8. Minors' Privacy

JRE services are intended for adults. We do not knowingly collect minors' data without appropriate legal consent where required.

9. Policy Updates

JRE may update this Privacy Policy from time to time. Any updates become effective once published on the platform.

10. Contact

For privacy-related inquiries, please contact: INFO@JREJO.COM